Man, regulile EBAY sunt clare:
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Here’s how to get your money back:
1. Go to My eBay
If your item hasn’t arrived or isn’t as described, go to My eBay, find the item in your purchase history, and select return or item not received within 30 days of delivery.
2. Not resolved? Let us know
If your issue’s not resolved in 3 business days, contact us.
3. We’ll get your money back fast.
You’ll hear from us in 48 hours.
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Oricum ai pe saitul lor toate răspunsurile la întrebările tale: http://pages.ebay.com/ebay-money-back-guarantee/questions.html