Bună!
Precizează EXACT ce model de telefon ai!
"How should I perform reset?
Long press "# key" and "power on key" at the same time in power off mode, then you will be asked "All data will be lost, continue?" After you select "Yes," the sequence will be entered with reminder "Formatting flash, please wait." The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process.
NOTES: For OT-Mini (OT-708) specifically, due to the touch panel design, reset can be performed only by long pressing "upper side key" and "power on key" at the same time. " - SURSA :
http://www.alcatelonetouch.com/global-en/support/faq/phone_reset.html
Sau cauţi modelul tău la linkul :
http://www.hard-reset.com/alcatel/
Toate cele bune.
Bună.
Mergi cu el la un service de telefonie mobilă, i-ai făcut "de petrecanie".
Pa, pa.